Bespoke Staircase Fitters

Frequently Asked Questions

These are some questions we are asked by customers:

“How long have you been doing this?”
I have been a joiner since leaving school (1981), that’s 33 years. The company was set up in 1997 and I have been dealing with my supplier, Traditional Products, since then.
“Will it be yourself who carries out the work?”
As owner manager, I personally carry out every installation. I therefore have control over the quality of the installation.
Larger companies do not have this kind of quality control in place.
“What happens if there is problem after the work is complete?”
In the unlikely and very rare event of a defect in workmanship or materials becoming apparent we guarantee to rectify it.
“Are you insured if any damage is done while you are working at my house?”
Yes, we have £2.5m public liability insurance cover in place, as well as Employers liability insurance.
“I live miles from where you are based will you carry out work to my staircase?”
Normally we operate within a 60 mile radius of where we are based in Sedgley. This covers areas such as: Birmingham, Cannock, Coventry, Dudley, Solihull, Walsall,
Wolverhampton, Bedworth, Bromsgrove, Castle Bromwich, Hinckley, Kenilworth, Kidderminster, Lichfield, Nuneaton, Royal Leamington Spa, Redditch, Stourbridge, Sutton Coldfield,
Tamworth, Warwick – throughout the West Midlands, Staffordshire and into Cheltenham, Gloucester and Stroud.Should you be further away then a surcharge can be discussed and then you too can benefit from the confidence of having a quality stair installation carried
out by ourselves.